Cancellation & Refund Policy

Joy Multiplied is a non-profit organization. All payments made on this website are voluntary donations made towards supporting our charitable initiatives.

Refund Principle

Once a donation is successfully completed, it is generally non-refundable, as the funds are immediately allocated towards ongoing and planned programs.

Exceptions & Genuine Errors

However, in case of a genuine error such as:

• Duplicate payment
• Incorrect donation amount
• Technical payment error

Donors may contact us within 7 days of the transaction with valid details. Each request will be reviewed on a case-by-case basis, and refunds (if approved) will be processed to the original payment method within a reasonable timeframe.

Conclusion of Decision

The decision of Joy Multiplied regarding refunds shall be final.